Processing Time & Payments
WHAT IS YOUR PROCESSING TIME?
Black Friday Orders Will Ship In Approximately 3 Weeks. All hair is custom pre-order sales.
Please plan accordingly when placing your order, as all sales are final.
We at Ondibu Hair kindly thank you in advance for your patience.
- All orders are subjected to the processing before shipment as our hair is sourced to complete your order. If you have any questions regarding our processing/shipping, please feel free to contact us before placing your order. Once an order is placed, it cannot be canceled.
- Upon checking out and purchasing the pre-order bundles, your order will typically take approximately three weeks for processing.
- Business days are Monday-Friday, excluding federal holidays. All orders placed over the weekend or national holidays will begin processing the following business day.
- Order processing is completed in the order in which they are placed in our system. As we cannot expedite orders, please refer to our shipping page for approximate shipping & arrival times.
- During sales & promotions, shipping times will be extended. Refunds will not be permitted. Once your order is complete, all sales are final.
During holidays and promotions, shipping delays may occur. Thank you in advance for your patience.
- At times, order confirmation emails may be delayed due to high order volume. Please contact us if you have not received your order confirmation email after 24 hours of completing your purchase.
CAN I RESERVE ITEMS BY ADDING THEM TO MY CART?
- Ondibuhair.com products are in stock and available for purchase unless otherwise noted in their product description. Items cannot be reserved by placing them in your cart as product availability is extremely limited.
- We accept payments via PayPal, Affirm, and Sezzle. Find Out More About Affirm Payments by Visiting Https://Www.Affirm.Com/
WE TAKE FRAUD SERIOUSLY.
- Using a credit card that does not belong to you or claiming an order was falsely placed on your behalf will result in an investigation and possible prosecution. Please note your IP address is logged and verified through our internet security when accessing our website.