Signature Style

We don’t pull from shelves. At Ondibu, your hair journey begins the moment your order is paid—because true luxury takes intention.

Nothing we offer is pre-made, pre-packaged, or pulled from mass inventory. Every bundle is ethically sourced, washed, inspected, and crafted specifically for you. That’s the Ondibu standard.

As a luxury brand specializing in raw, unprocessed Indian hair extensions, we take exceptional care with every order. From sourcing to preparation, every step is handled with precision and pride. We prioritize quality over speed—because your hair is an investment, not a convenience.

Here’s what you need to know about our processing timelines:

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Standard Processing Time: 10–14 Business Days

Luxury + Precision

Every Ondibu order is intentionally sourced and expertly crafted. All orders are subject to a processing period of 10 to 14 business days before shipping. This timeframe does not include weekends or holidays.

Before your order is shipped, all hair is thoroughly washed and inspected to ensure cleanliness, consistency, and to check for any defects.

Every bundle is:

• Hand-selected and quality-checked

• Washed, air-dried, and assessed for texture and integrity

• Photographed and video recorded for internal documentation

• Matched and prepared to your selected length and texture

• Professionally packaged for secure delivery

This meticulous process guarantees you receive premium raw hair that reflects the Ondibu standard.

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Custom Orders or High-Demand Items

Some textures or lengths may require additional time depending on availability, order volume, or special requests. If extended processing is needed, our team will notify you directly via email.

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Expedited Shipping vs. Processing Time

Please note: Expedited shipping refers only to the shipping speed after your order has been processed. It does not reduce the processing time required to prepare your order.

Expedited shipping is available only for approved express orders and is subject to a separate shipping fee.

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Need It Sooner?

Express Service Available

Need your order fast? We offer express processing for an additional starting at $275, exclusively on natural black hair. Express orders are prioritized and processed within approximately 4-6 business days.

To confirm availability, please contact us at sales@ondibuhair.com before placing your order.

Please note: Express service does not apply to sale or promotional items.

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Why It Matters

We value your trust and patience. Our processing timeline reflects our commitment to craftsmanship, consistency, and excellence. When you shop with Ondibu, you’re investing in raw hair that’s hand-selected, responsibly sourced, and built to last 5–10 years with proper care.

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Need Assistance?

If you have a specific deadline or install date, we recommend ordering early or contacting us with questions before placing your order. Email: sales@ondibuhair.com