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ONDI RAW ONDI STEAM ONDI BLONDE ONDI SILVER

What is your shipping time?

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Written by Ondi Bu
STANDARD PROCESSING Your order will be processed within 7 to 10 business days.  This excludes ...
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Do I need to set up an account to place an order?

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Written by Ondibu Hair
No, by setting up an account, you become an Ondibu Hair member and have access to order and shipp...
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I have not received my order confirmation. What should I do?

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Written by Ondibu Hair
Order confirmation emails may be delayed due to high order volume. Depending on the method chosen...
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Do you allow refunds? Can I cancel my order?

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Written by Ondibu Hair
Ondibu Hair does not offer refunds or cancellations. At Ondibu, each bundle will be different as ...
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I emailed your customer service team. When should I expect a response?

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Written by Ondibu Hair
We aim to respond to all E-mails within 24 - 48 hours during regular business hours. Business hou...
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How can I get in touch with your customer service team?

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Written by Ondibu Hair
For customer service inquiries, please E-mail us at sales@ondibuhair.com
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What method is used for shipping?

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Written by Ondibu Hair
All orders are shipped via UPS for domestic, and UPS/DHL for international orders depending on lo...
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How can I be notified about upcoming launches and restocks?

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Written by Ondibu Hair
We recommend signing up to our mailing list to stay up to date of the latest and greatest coming ...
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Does your company offer next day shipping?

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Written by Ondibu Hair
We do offer Next Day Air and Expedited Shipping. Those shipping options can be selected at checkout.
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Is the price for one bundle or 3?

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Written by Ondibu Hair
Our products are all sold individually. 
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Do you offer samples?

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Written by Ondibu Hair
As of 2015 we no longer offer samples. Should you decide to purchase a bundle for testing, you wi...
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