No. All items on www.ondibuhair.com are in stock and available for purchase unless otherwise noted. Items cannot be reserved by holding them in your cart. Product availability is limited and therefore may sell out before your purchase is complete.
We highly recommend that you do not make any hair appointments until your hair is delivered.
Approximate Shipping & Arrival Times
At Ondibu Hair, we source our hair to complete your order. All orders are considered custom made and undergo processing before shipment. Orders take approximately 14 business days from the time of order to receive.
** Please note: This does not apply to custom invoice orders, we will notify you of the processing and shipping time before placing your order, and your invoice is sent to you.
During Ondibu promosprocessing can take additional time. Thank you in advance for your patience.
Order confirmation emails may be delayed due to high order volume. Depending on the method chosen upon checking out, SMS or E-mail, if you have not received your order confirmation please check the spam folder as some E-mails get sent there. If you have not received your order confirmation please contact us at firstname.lastname@example.org if you have not received your confirmation email after 24 hours of your purchase.
Ondibu Hair does not offer refunds nor cancellations. Once your order is placed, we cannot modify your order. Please ensure your order is verified before placing your order.
At Ondibu Hair, each bundle will be different as we are a raw hair company. Rest assured, we thoroughly wash and inspect all hair to ensure consistency and quality before shipping to our customers. Due to the nature of our products, all items are custom made to order and are nonrefundable.
Cambodian hair is slightly thicker and coarser than Indian hair but is very lightweight. However, both will blend with all ethnicities and hair origins to include African American natural and Relaxed hair.
Please keep in mind that no two people care for their hair the same way. There are so many factors to consider; products used, climate, water, how often hair is washed, heating tools, and of course how youindividually care for our hair. However, considering the best proper care is being done, we have seen our hair last a minimum of 2-3 years and longer.
You can treat your new hair just as you would your own. Because our hair is completely unprocessed one of the significant benefits is you can color, cut, curl or straighten it any style you desire.
*Please note that our curly hair textures shouldn't be over manipulated as the hair can get frizzy. It is best to use a wide tooth comb or your fingers to scrunch. All of our curly/wavy hair textures will straighten and revert to their original wave/curl pattern again when wet.
We aim to respond to all E-mails within 24 - 48 hours during regular business hours. Business hours are Monday-Friday 10 am - 3 pm EST. Please note that this timeframe may be extended during holidays and sales.