We highly recommend that you do not make any hair appointments until your hair is delivered.

Approximate Shipping & Arrival Times

At Ondibu Hair, we source our hair to complete your order. All orders are considered custom made and undergo processing before shipment. Orders take approximately 14 business days from the time of order to receive. 

** Please note: This does not apply to custom invoice orders, we will notify you of the processing and shipping time before placing your order, and your invoice is sent to you. 

During Ondibu promos processing can take additional time. Thank you in advance for your patience.

For our full shipping policy, please click here.

We do not offer exchanges as your order is a custom order.

Federal law prohibits the return of used human hair. 

Ondibu hair reserves the right to refuse any packages/returns at any time.

Cambodian hair is slightly thicker and coarser than Indian hair but is very lightweight. However, both will blend with all ethnicities and hair origins to include African American natural and Relaxed hair.

Please keep in mind that no two people care for their hair the same way. There are so many factors to consider; products used, climate, water, how often hair is washed, heating tools, and of course how you individually care for our hair. However, considering the best proper care is being done, we have seen our hair last a minimum of 2-3 years and longer.

You can treat your new hair just as you would your own. Because our hair is completely unprocessed one of the significant benefits is you can color, cut, curl or straighten it any style you desire.

*Please note that our curly hair textures shouldn't be over manipulated as the hair can get frizzy. It is best to use a wide tooth comb or your fingers to scrunch. All of our curly/wavy hair textures will straighten and revert to their original wave/curl pattern again when wet.