Welcome to Ondibu Hair. By accessing or using our website (https://ondibuhair.com), you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before making a purchase. If you do not agree to these Terms, please do not use our site.

1. General

Ondibu Hair is a luxury raw hair brand offering premium-quality extensions and related products. All orders placed through this website are subject to acceptance and availability.

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective upon posting on this site.

2. Pricing and Product Information

 We take great care to ensure that all product descriptions, pricing, and availability details are accurate and up to date. However, from time to time, a typographical or system error may occur.

If we discover a mistake in pricing or product information after an order has been placed, we will contact you as soon as possible to clarify or correct the issue. Ondibu Hair reserves the right to cancel any orders affected by such errors, but only after notifying you and issuing a full refund if applicable.

Our goal is always transparency, fairness, and exceptional service.

3. Order Acceptance and Cancellation

We reserve the right to accept or decline any order placed with us. Situations that may result in the cancellation of an order include:

• Incorrect pricing
• Fraudulent or suspicious activity
• Product availability issues
• Non-compliance with our policies

Ondibu Hair reserves the right to refuse service, limit quantities, or cancel orders at any time for any reason.

4. Fraudulent Orders

Ondibu Hair actively monitors for fraudulent transactions. Any attempt to place fraudulent orders, initiate unauthorized chargebacks, or abuse our platform will be reported and prosecuted to the fullest extent of the law.

We reserve the right to request identification or payment verification at our discretion.

5. Shipping and Processing

All orders are subject to a processing time of 10–14 business days, excluding weekends and holidays. Shipping timelines may vary based on product availability and destination.

Once a package is marked as delivered by the carrier, Ondibu Hair is not responsible for lost or stolen packages. Customers are encouraged to ship to secure locations.

6. Returns and Exchanges

Due to the hygienic nature of hair products, all sales are final. We do not offer returns or exchanges unless a product arrives damaged or there was an error on our part.

Please inspect your order upon receipt and contact us within 48 hours of delivery if there are any issues.

7. Ownership and Intellectual Property

All content on this site, including but not limited to logos, images, product descriptions, and text, is the property of Ondibu Hair and may not be copied or used without written permission.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

9. Contact Us

 If you have any questions about these Terms and Conditions, please contact us at Email: sales@ondibuhair.com